Name: Miranda Blatchford
Role at SCA: Operations Manager
How long have you been with SCA?
I commenced with Support Coordination Academy 2 months ago. I am a Social Worker and worked in a variety of client facing roles including as a Case Manager with people with disability and complex needs. My most recent role prior to working with SCA was assisting providers to transition into the NDIS so the role merges the best of the roles I have worked in previously.
I am passionate about the evolving role of the Support Coordinator in the NDIS and how this can help participants to be more involved in their local community, linked to mainstream and funded supports and have great outcomes in their lives.
What has been a highlight for you at SCA?
The feedback we get about Support Coordination Academy tools and resources being practical tools that can be used with a participant to build their understanding of the NDIS and measure how they have increased their capacity over time.
What does your typical day at Support Coordination Academy look like?
A typical day can be out on the road delivering our 1 or 2 day training to Support Coordinators. If the day is spent in the office its usually a mix of responding to enquiries from organisations about toolkits. It could also include providing coaching and support to our customers learning circles usually while our office manager, Hugo the French Bulldog is trying to sit on my lap or barking at me for a walk!
What’s one of the most memorable places you have traveled with SCA and why?
Stawell was a thought provoking trip for me personally and we also wrote a piece about it – https://scacademy.com.au/on-the-road-stawell-victoria/
Early in my career I worked in an institution for adults with disability implementing person centered active support initially and later helping residents transition into different housing options. This trip made me reflect on how much possibility there is in the NDIS and how committed I am to making the NDIS the best it can possibly be for Australians with disability.
Any exciting things coming up that Support Coordinators should look out for?
Keep an eye on our Facebook page for our latest adventures. We are starting to regularly share our thoughts on topics relevant to Support Coordinators and we are keen to know what the challenges are and how we may be able to help!