Name: Julie Patterson
Role at SCA: Founder
How long have you been with SCA?
Phil Laidlaw and I founded Support Coordination Academy in 2015 as we recognised participants and Support Coordinators needed practical help to make it easier to implement plans. We could see very early on in the scheme’s implementation that many people will need help and support to realise the true potential of their NDIS plans.
We created SCA as a values driven organisation with a passion for developing excellence in support coordination. We see our role as helping Support Coordinators achieve excellence by providing tools, training and support to ensure Support Coordination providers are confident and can help participant achieve great outcomes.
What has been a highlight for you at SCA?
The feedback we have received from our current customers who have purchased the Support Coordination Academy Toolkit. Toolkits can be purchased by sole traders right through to large organisations but the feedback is always the same, the tools are practical and provide a process that a participant and Support Coordinator can follow to implement the participant’s plan.
What does your typical day at Support Coordination Academy look like?
Our days are quite varied. In the past week I have been delivering coaching and support to Support Coordination teams. This can be delivered via phone, Skype or face to face and is an opportunity for team to have support to problem solve any challenges that come up or get clarification about a technical aspect of the NDIS or Support Coordination role.
What’s one of the most memorable places you have traveled with SCA and why?
That’s really hard to pick only one of the most memorable as I have travelled to some amazing places but for me what really stands out is meeting so many passionate Support Coordinators that are committed to making the NDIS a success for people with disability.
Any exciting things coming up that Support Coordinators should look out for?
We are currently planning our training for 2019. If you are a Support Coordinator and would like us to deliver training in your local area please contact us to register your interest, don’t forget to include where you are located. You can do this via the contact page on our website or sending us a private message through our Facebook page.
Once the locations for training are confirmed, we will share on our website and on Facebook.