About Us

Who we are

Support Coordination Academy was formed out of the need to develop practical resources, to help Support Coordinators overcome the challenges of supporting a participant to implement their NDIS plan.

We started developing our tools, resources and training in 2015, and have trialled them extensively with different support coordination providers.  We have consistently been told our practical training, tools and resources provide structure and confidence to simply get on with the job.

We are a values driven organisation and pride ourselves on developing resources and information that:

  • make the implementation of the NDIS plan easier for participants and their families;
  • enable Support Coordinators to deliver ethical, efficient coordination services that empower participants to build capacity and achieve real outcomes; and
  • promote innovation and creative outcomes by providing resources that encourage information sharing and collaboration across the sector and community.

Who we work with

We work with Support Coordination providers and networking groups across Australia.  We work with some of Australia’s largest providers, right through to solo practitioners.

We participate in a range of support coordination networking groups and work with providers from a range of specialties – including those working in the areas of mental health, intellectual disability, autism, physical disability or children’s services.

We also provide resources and information to NDIS participants and their families, people interested in understanding the support coordination role, and Support Coordinators to develop their practice and leadership roles.

Our Vision

An NDIS that delivers positive changes for all Australians with disability – including those who are vulnerable and have few informal supports

An Australia where people with disability have the same opportunities as all other members of society

A confident and efficient coordination sector that constantly strives to empower participants to set new expectations about what’s possible, and to live life the way they want to

The NDIS is still very new. We’re helping Support Coordinators, Local Area Coordinators and participants understand the things they need to know to get started and thrive.

We’re collecting feedback from all over the country about what’s working and what isn’t. We will continue to use these insights to refine and develop our products and services so we can keep driving positive change in the disability service sector.